Privacy Policy
Effective Date: 20 July 2026
1. Introduction
At LearnOffice Ltd (“we”, “our”, or “us”), protecting your privacy is fundamental to how we operate. We are committed to handling your personal information with integrity, transparency, and care, ensuring it is collected, used, stored, and protected responsibly.
This Privacy Policy explains how LearnOffice collects, uses, stores, and safeguards personal information when you visit our website, purchase our services, communicate with us, or participate in our Microsoft 365 training, workshops, webinars, consultancy services, and other learning experiences.
We are committed to maintaining the confidentiality, security, and integrity of your information and to providing a trusted and transparent experience for every customer.
LearnOffice processes personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect only the information necessary to deliver our services, provide an exceptional customer experience, meet our legal obligations, and continually improve the quality of our services.
Depending on your interaction with LearnOffice, we may collect:
Full name
Email address
Contact information
Booking and registration details
Payment and transaction information
Training requirements and learning preferences
Information you provide when contacting us
Website usage information where applicable
We are committed to collecting only information that is relevant, proportionate, and necessary for the purposes described in this Privacy Policy.
3. Payment Processing
Payments are processed securely through Stripe, a trusted third-party payment provider.
LearnOffice does not store, access, or process your full payment card details. Payment information is securely processed by Stripe in accordance with its own privacy policy, security standards, and applicable legal and regulatory requirements.
4. How We Use Your Information
Your information enables us to deliver a professional, efficient, and personalised service.
We may use your information to:
Process bookings and payments
Deliver Microsoft 365 training, consultancy, workshops, and webinars
Communicate important booking and service updates
Respond to enquiries and customer support requests
Personalise and improve your learning experience
Improve our services and website
Maintain accurate business records
Comply with legal, regulatory, tax, and accounting obligations
We will only use your information where we have a lawful basis for doing so.
5. Third-Party Services
To help us deliver a high-quality service, LearnOffice works with carefully selected and trusted third-party providers that support areas such as payment processing, communications, website hosting, booking management, analytics, and online training delivery.
Where these providers process personal information, they do so in accordance with their own privacy policies, contractual obligations, and applicable data protection legislation.
6. Sharing Your Information
LearnOffice does not sell, rent, or trade your personal information.
We will only share your information where it is necessary to:
Process payments
Deliver the services you have requested
Support essential business operations
Comply with legal or regulatory obligations
Protect our legal rights and legitimate business interests
Whenever information is shared, we take reasonable steps to ensure that only the minimum information necessary is disclosed.
7. Data Security and Retention
Protecting your information is a priority for LearnOffice.
We maintain appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Personal information is retained only for as long as necessary to deliver our services, fulfil contractual obligations, comply with legal, regulatory, tax, and accounting requirements, or resolve disputes where appropriate.
8. Your Rights
Under applicable UK data protection legislation, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Object to certain types of processing
Request restriction of processing
Withdraw consent where processing is based on consent
We are committed to responding to privacy requests fairly, promptly, and in accordance with applicable law.
9. Cookies and Website Technologies
At LearnOffice, we are committed to providing a secure, reliable, and personalised online experience.
Our website may use cookies and similar technologies to improve functionality, enhance performance, understand how visitors use our website, strengthen security, and continually improve the customer experience.
Some cookies may be provided by carefully selected third-party providers that support services such as website functionality, analytics, payment processing, communications, or training delivery.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings at any time. Please note that restricting certain cookies may affect the functionality or performance of parts of our website.
For further information about how we collect, use, and protect your personal information, please refer to this Privacy Policy.
10. Contact Us
If you have any questions regarding this Privacy Policy or require assistance with an existing booking, please contact us.
LearnOffice Ltd
Email: sales@learnoffice.co.uk
Phone: 07592 660335